Success of Microinsurance in India- Key Factors

Microinsurance is an important tool to protect the lives and livelihoods of low-income populations in developing countries. Especially in a country like India, where a considerable percentage of the population falls under low-income groups, Microinsurance is a boon. Microinsurance scheme offers much-needed protection against unforeseen losses thereby securing the lives and livelihood of those who are most vulnerable. Although the Microinsurance sector has been growing rapidly in India and all over the world. But the industry is still at a nascent stage considering its low insurance penetration percentage. According to a report India’s broader insurance market in 2019-20, Microinsurance accounts for less than 1.8% (for life) and 1.16% (for general insurance that includes illness, accident, property damage, unemployment, natural disasters, etc.)

Micronsure

Microinsurance in India

In India, the Insurance Regulatory and Development Authority of India (IRDAI) created Special regulations for Microinsurance policies in 2005. These regulations (which are amended from time to time) define and enable the Microinsurance business in India. Today India represents one of the largest and most dynamic markets for microinsurance in the world. Liberalization of the economy and the insurance sector has created new opportunities to reach a wider set of target populations including the Economically vulnerable and those working in the informal sector.

What makes Microinsurance different from Traditional insurance

Microinsurance products offer limited protection to the low-income group at a very low cost. Given their low cost, these products are characterized by small margins and high volume. These Key features make it very different from traditional insurance where margins are high. The success and sustainability of the business depend on keeping the transaction cost low. The industry faces many challenges slowing down the growth and outreach of microinsurance in India including the lack of awareness and financial literacy, absence of need-based products, slow claims processes, and procedures. The costs of marketing and processing appear to be too high and, given the extremely low purchasing power of the consumer base, it cannot be easily apportioned to the target group.

Traditional Insurance

Key factors contributing to the success of Microinsurance in India

Given the specific nature of the Microinsurance industry, here are some of the key measures to tackle the challenges faced by the industry and contribute towards the success of Microinsurance in India.

1. Need-Based Products:

“One size doesn’t fit all” in the same way, standard policies may not suit the specific requirements of the low-income population. To increase the reach and acceptance of Microinsurance products, especially in rural areas, it's necessary to design customized products catering to the specific needs of the community or the group. Credit-life and funeral (burial) products are reportedly the most common types of microinsurance. The products must be easy to understand and simple in execution.

2. Simple and Quick Processing:

To be able to scale the business, it’s important to build credibility among a population that is not familiar with insurance. This comes from a simplified process along with immediate policy issuance and claim settlement. Many in rural areas do not have access to the right documentation, hence it’s important to develop processes that support immediate issuance and claim settlement without the cumbersome documentation. Simple and quick processes can ease the barrier and build more trust amongst the end-users.

3. Innovative distribution models:

Innovative distribution models can help cut down the cost and time required to reach a wider audience, especially in rural areas. Microinsurance can be delivered through the partner-agent, full-service, community-based including a partnership with local NGOs and MFIs and provider-driven models to the target users. Further use of mobile technology and end-to-end digital experience will ensure transparency and faster availability.

4.Use of technology to Minimize the cost and increase efficiency:

Technology can help in minimizing the operational cost by automating the repetitive processes. It can help in enrolling more clients and faster claim settlements through digital channels. The mobile channels can further support client acquisition and business growth. With all these measures, Microinsurance can reach the right audience at the same time ensuring sustainability and profitability for the insurers. With Microinsurance, everyone can win and build a financially secured and healthy society.

Micronsure

About MicroNsure

MicroNsure is a technology led Microinsurance consulting and distribution company. We are committed to bringing financial inclusion to the economically vulnerable section of our society by offering simple, hassle-free, and affordable microinsurance solutions. To know more about our services and products do write to us at madhulika@micronsure.com

Disclaimer

Insurance is offered by Svojas Insurance Broking and Risk Management Services Private Limited (CIN U67120TG2017PTC118828).

IRDAI Broking License Code No. DB 718/17, Certificate No. 627, License category- Direct Broker (Life & General), valid till 09/11/2023.

Insurance is the subject matter of the solicitation. Product information is solely based on the information received from the insurers. For more details on risk factors, associated terms and conditions, and exclusions, please read the sales brochure carefully of the respective insurer before concluding a sale.

For more information on Svojas Insurance Brokers visit www.svojasinsurancebrokers.com

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